| Annexure 1 | ||||
| Idea Mail Competitive Differentiators | ||||
| Competition | Idea | |||
| Hutch Microsoft Mail | Airtel Blackberry | Idea Mail v1 - Push Based | Idea Mail v2 - Pull Based | |
| Handset | ||||
| Handset Requirement | Only Windows devices | Only Blackberry device | Symbian & Windows devices. No brand dependence. | Any GPRS handset |
| Handset Examples | O2, ipaq (very limited range) | Blackberry (very limited range) | O2, ipaq, SP 230, Nokia, Sony Ericsson, Motorola | Nokia, Samsung, Sony Ericsson, Motorola |
| Handset Cost | Very High Cost | Very High Cost | Medium to High Cost | Low to Medium Cost |
| Security | High | High | Best in Class - 128 bit AES encryption end-to-end | SSL & WTLS security during transmission; During processing multi-layered security |
| Technology Support | Microsoft | Blackberry | Ericsson | Proprietary |
| Attachment | View Attachments | View Attachments | View, Edit, Save & Re-send Attachments | View text & image Attachments |
| Mail Platforms | Only Microsoft Exchange | Microsoft Exchange, Lotus, POP 3 and IMAP 4 supported mail | Microsoft Exchange, Lotus | Microsoft Exchange, Lotus, Any POP/IMAP supported mail |
| Recurring Cost | High | Very High | Nominal | Very Low |