“Commenting on the achievement,
Mr. Vikram Mehmi, CEO, Idea Cellular Ltd said, “8-million happy
customers are a proof of our deep understanding of consumer needs, the
rush of innovative offerings for every customer segment to satisfy their
needs, the overall improvement of our quality of service and performance
record that Idea has established for itself. I would like to thank our
customers across India for helping us achieve this milestone.”
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As a leader in Value Added Services, Innovation is central to IDEA’s VAS Factory. It is the first cellular company to launch music messaging with ‘Cellular Jockey’, ‘Global SMS’ in over 540 networks across all technology platforms, a voice portal with ‘Say IDEA’ and a complete suite of Mobile Email Services. A frontrunner in introducing revolutionary tariff plans, IDEA Cellular has the distinction of offering the most customer friendly and competitive Pre Paid offerings, for the first time in India, with ‘Eco Talk’, ‘Flexi-charge’, ‘Super Power’, 2 Minutes Outgoing Free and other segmented offerings. ‘Lifetime Idea’ is the first and only loyalty program, for pre paid customers, introduced by a Cellular brand.
Customer Service and Innovation are the drivers of this Cellular Brand. Pay Easy which is bill payment through the effective use of the pre-paid channel, IDEA is the only operator in the world to launch this service With GPRS currently available on all its’ networks, for both pre and post paid customers, IDEA Cellular is the first company to commercially launch next generation EDGE technology (a 3G technology) for its Delhi circle.
The latest feather in the IDEA cap is the GSM Association Award for Bill Flash, it has recently won making it the first cellular operator in India to win an award on an international platform.
More about IDEA Cellular Ltd. at http://www.ideacellular.com