LG Electronics strengthens their customer service training initiatives
LG Electronics, the leading consumer durable player in the country, has undertaken unique training programmes to enhance their customer service network and re-iterate the company's commitment towards it's valued customers. Through these initiatives LG aims to set new benchmarks in customer service, enhance brand credibility and eventually increase customer base.
The highlight of LG's training
module is its focus on the technical and behavioral aspects, over and above
the field training itself. LG has set up 4 training centers across India,
namely, Greater Noida, Pune, Chennai and Kolkata to train engineers and
plans to spend a considerable sum of Rs. 12.4 million annually on training.
more...
IDEA launches "Madhur"- Indian Music on the Mobile
IDEA Cellular added another exciting new dimension to mobile entertainment with the launch of "MADHUR" - a niche & innovative collection of mobile music, focused towards a special segment of customers. MADHUR, a library of rich Indian music content by music maestros will appeal to the taste of customers who have an ear for fresh, soothing music with exclusive personalized needs. more...
Reliance's Flag Telecom ties up with Omantel
An Oman-based telecommunication major has signed up with a Reliance Communications subsidiary to make the Gulf country a telecommunication link between the Middle East and Africa. The agreements were signed by Omantel executive president Mohammed Bin Ali Al Wahaibi and Executive President of Flag Telecom Company, Punit Garg. The ceremony was attended by Anil Ambani, Board Chairman of Reliance Communications. more...
Nokia launches 6131 in India
Nokia announced the launch of its latest, slim and sleek handset, Nokia 6131 in India. With this new addition to Nokia's mid-range handset portfolio, Nokia has now over 30 handsets for the Indian market. The Nokia 6131 appeals to evolved users who are aspiring for more stylish and feature rich capabilities. The slim and sleek handset integrates a set of unique features into its elegant yet robust design, the most innovative of these being the push-to-open button. This allows users the flexibility and comfort of one-hand messaging, dialing and answering calls on a fold phone. more...
Disney Comes to Reliance Mobile
The exciting world of 3D animation on mobile will now be available on Reliance mobile phones. Reliance Communications today announced its tie up with Disney the world's largest family entertainment brand to offer on Reliance Mobile World what would be India's first 3D animation on mobile. There will be a host of other Disney mobile content offerings as well. more...
Tata Group expands its network with Alcatel's optical solution
Paris, June 14, 2006 - Alcatel (Paris: CGEP.PA and NYSE: ALA) today announced that it has been selected by India's Tata Group to expand the existing optical multi-service network, thus enhancing the delivery of mobile and broadband services throughout the country. Extending Tata's existing network coverage to additional regions in the country, this USD 20 million project will deliver one of the largest network deployments in India. more...
Idea launches "shared access" initiative
IDEA Cellular Ltd, India's leading cellular operator, headquartered in Pune today launched the Shared Access (Voice & Data) program for Rural India. After a successful trial in Maharashtra, Idea Cellular takes the lead in connecting the un-connected and helping change lives by announcing the launch of the Shared Voice & Data services under an initiative run by the GSM Association (GSMA), the global trade association for mobile phone operators. The Shared Voice & Data services are slated for launch across all Idea Circles shortly. more...
Over 3 million GSM Subscribers added last month
According to recent COAI press release, the All India GSM subscriber base grew to 75.3 million, recording an addition of 3.2 million last month. There was an overall growth of 4.23% over the previous month. Among all circles, Category C circles continued to witness the highest rate of growth at 7.0%, followed by Category A circles at 4.7% and Category B circles at 4.4%. Within the Category C circles, the highest growth was recorded by the North East Circle (14.4%) and Assam (10.7%). In A category circles, Karnataka lead the growth at 5.5% followed by Tamil Nadu at 4.9%. Amongst the Category B circles, West Bengal & A&N recorded highest growth at 6.5%, followed by U.P. (E) at 5.9%. In the metros, Chennai lead the growth at 3.1% followed by Kolkata, which witnessed a rise of 2.7%
O2 Strengthens Management Team in Asia with Key Appointments
O2 today strengthens its Asia Pacific management team with the appointment of Guillaume Debrosse as Chief Operating Officer and Sean Wilkins as Chief Financial Officer. Both appointments underscore O2's commitment to delivering excellent customer service and operational efficiency as it aggressively expands in the region including India.more...
IDEA Crosses the 8 Million-subscriber base
IDEA Cellular, India's leading cellular operator, today announced it has crossed the 8 million customer milestone in its eight circle operation covering approximately 45% of the country's cellular base. The journey to the 8 million landmark has been stupendous with Idea Cellular adding over 1 million subscribers in just 3 months and maintaining leadership positions in a majority of its operating circles. more...
Nokia launches Marathi language user interfaces and interactive content
Nokia, the world leader in mobile communications, today announced the launch of its Marathi language User Interface and interactive content. As part of this product localization initiative, four of Nokia's latest phones, the Nokia 6030, Nokia 1600, Nokia 1110 and the Nokia 2600 are Marathi-enabled, thereby making it possible for consumers to communicate in their own language. more...
IDEA empowers the public with the power of the pen - read: MOBILE
In a dramatic move to create a public voice in India, IDEA Cellular Ltd., India's leading cellular operator has decided to back the CNN IBN Citizen Journalist program. Taking into consideration that the public not only have a right to voice their concerns in a public forum but also to report news from various parts of the country, IDEA will enable the masses to use their mobile platform to report news of all genres- sports, general interest and entertainment. A first of its kind interactive news programme, citizens will report an event by sending in an SMS, MMS or simply calling in his story, which will be covered on CNN IBN and their web-site ibnlive.com. more...
Samsung announces the launch of India's First Wide Screen CDMA phone
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Changing its gear in CDMA
handset market, Samsung Telecommunications India Pvt. Ltd. today announced
the first of its many initiatives by unveiling India's first wide screen
CDMA phone "Wideo" available exclusively for Tata Indicom customers.
The Wideo is a trendy high end phone, packed with a host of Multimedia
features. It is easily one of the hottest phones in its segment and offers
superior Style, Technology and User Experience.
On the occasion of the launch, Mr. H. C. Ryu, Managing Director, Samsung Telecommunications India Pvt. Ltd. stated, "We expect to fuel the growth of the CDMA industry in the Indian market through the consistent launch of our innovative and stylish products. We have launched our new phone Wideo with an aim to revolutionize CDMA handset market and offer Indian customer world's best product. more... |
LG launches M6100 GSM handset in India
LG Electronics, fifth largest Handset manufacturer in the world launched its new stylishly sleek and feature packed GSM phone M6100 in India. The phone is first in India with Pre-installed English to English Dictionary along with features like 1.3 Mega Pixel Camera, Video Recording and MP3 Real player. Weighing just 88 gm, this mini wonder is targeted towards the young generation.
It is priced at Rs.10,990/-. more...
SonyEricsson intoduces complete mobile music solution
SonyEricsson today announced the expansion of its flagship Walkman Phone Range in India with the launch of three stellar products - the W810i, the sleek W700i and the first clamshell Walkman phone, the W300i. To further enhance the mobile music experience for its customers, SonyEricsson has also introduced Music Desk Stand Speakers MDS-70, MDS-60 and the portable speakers MPS-60. These speakers are compatible with all SonyEricsson music mobile phones that incorporate Fast port - the latest Walkman phones along with the W550i & W800i. more...
Nokia Nseries and A.R. Rahman, the Godfather of Music join hands for a new mobile music initiative
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Nokia, the world leader in mobile communications today joined hands with music maestro A.R. Rahman for his initiative "Pray For Me, Brother". As part of this announcement, Nokia presented its first N91 music smart phone to A.R. Rahman, the most influential name in contemporary Indian music. This announcement signifies Nokia's intent to build the mobile music domain through collaboration with the best in the industry and at the same time provide music enthusiasts in India access to an iconic mobile music device with cutting-edge smart phone capabilities. more... |
Tata Teleservices appoints Mr. Debashis Sur as the new Circle Operating Officer for Delhi and NCR
Tata Teleservices, India's premier telecom service provider announced the appointment of Mr. Debashis Sur as the new Circle Operating Officer (COO) for Delhi and NCR, effective April 2006. Mr. Sur comes armed with over 10 years experience in the telecom sector. He joined Tata Teleservices in April 2004 as Vice President and Head of Customer Care for national operations. more...
Alcatel and its partners welcome the support granted by the French Agency for Industrial Innovation (AII) to the "Unlimited Mobile TV" project
Alcatel and its partners welcome the recent decision by the French Agency for Industrial Innovation's (AII) Steering Committee to support the "Unlimited Mobile TV" program, one of the new AII-sponsored programs to boost industrial innovation.
The goal of
the "Unlimited Mobile TV" program is to make
television ubiquitously available on
mobile phones and PDAs throughout all
geographies, including inside buildings, with a wide range of programs
and excellent image quality, regardless of the number of viewers simultaneously
watching the same program. This universal coverage is made possible
thanks to the unique combination
of country-wide satellite coverage and terrestrial
mobile networks for dense city coverage and interactivity. more...
NOKIA 3250, A NEW 'ANGLE' TO MUSIC
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Nokia
today launched the Nokia 3250 that is set to be the cool companion for
music lovers who are passionate about listening to music while on the move.
Its unique twist design makes it quick and easy to switch between the music
keys, the keypad and the camera mode. The Nokia 3250 can store up
to 1GB (inbox of 512MB MicroSD for consumers) of high quality music. In
addition, consumers can take advantage of the Nokia 3250's 2-megapixel
camera and smartphone capabilities. This triband music phone, which took
the spotlight at Nokia Trends, a music festival event held last weekend
in Berlin, Germany is expected to start shipping in the first quarter 2006.
more...
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Robert Dung, BenQ's Managing Director Shifts Base to India
With the potential of the Indian market rapidly increasing, BenQ's Managing Director for India and the Middle East, Robert Dung is shifting base to India from Dubai. The move is aimed to fortify BenQ's foothold in India across the spectrum of its products. more...
Aditya Birla group to acquire Tata's stake in IDEA Cellular
The Aditya Birla group announced its intention to acquire Tata group's stake in IDEA Cellular giving Birlas complete ownership of the company. IDEA Cellular is India's fifth largest cellular company. The Aditya Birla group further intends to sell the acquired equity to financial investors. It is believed that IDEA Cellular will now make its much delayed entry into the Mumbai market. The company will also make fresh investments in capital expenditure to expand and improve the quality of its networks. It may tap the capital markets with an IPO. The deal allows Tata group to exit the company and focus on its CDMA business through Tata Teleservices. Tatas have earned a rich return on their investments following this deal.
Over 4 million GSM subscribers added in March'06
According to latest COAI release, over 4 million GSM subscribers were added last month taking the cumulative all India GSM subscriber base to 69.19 million. Among the GSM service providers, MTNL showed the highest growth over previous month at 12.8% followed by BSNL, Spice and Bharti at 6.84%, 6.22% and 6.12% respectively.
